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Aerospace engineering technician - aerospace technical support technician

Aerospace engineering technician - aerospace technical support technician

Engineering and manufacturing

Level 3 - Technical Occupation

Technically skilled engineering operations in mechanical fitting, technical support and machining for the aerospace industry.

Reference: OCC1313C

Status: assignment_turned_inApproved occupation

Technical Education Products

Employers involved in creating the standard:

Airbus, BAE Systems, Collins Aerospace, GKN Aerospace, Leonardo Helicopters, MBDA, Rolls Royce.

Summary

This occupation is found in the Aerospace sector. Aerospace engineering technicians act as enablers for the full lifecycle of an aerospace product. They support the work of Aerospace engineers, following their processes and procedures. They could be part of the design, production, inspection, testing or maintenance process. They work on the design, manufacture and operation of aircraft, missiles, satellites and space vehicles. They may specialise in building and maintaining aircraft systems and components. For example, the fuselage, wings, engines, landing gear, brakes, flying controls and environmental systems. Others may install and test electrical and electronic systems. These systems are used in navigation, communications and flight control. Employers vary in size from small to large.

This is a core and options apprenticeship standard. Apprentices will complete the core requirements, plus one option:

Option 1. Aerospace technical support technician.

Option 2. Aerospace fitting technician.

Option 3. Aerospace machining technician

The broad purpose of this occupation is to produce or test new and existing aerospace products, processes, or procedures. They review and interpret aerospace engineering information and data. They complete documentation, review work processes and outcomes. They keep stakeholders informed and contribute to problem solving activities, audits and projects.

Aerospace technical support technicians contribute to process and procedure development. They inspect, test or validate products and processes. They investigate and review designs and produce technical reports and documentation.

Aerospace fitting technicians load, adjust and set machinery jigs or fixtures. They validate manufacturing programmes, operate equipment and produce aerospace assemblies.    

Aerospace machining technicians load, adjust and set machining fixtures and materials. They validate machining programmes, operate equipment and produce machined components.    

Aerospace engineering technicians typically work in both a manufacturing and office environment. Depending on the organisation, they may also be required to work outdoors. Aerospace technicians may be required to work shifts and work at height.

In their daily work, an employee in this occupation interacts with other Aerospace technicians and Aerospace engineers. They may also interact with customers, suppliers, colleagues, quality auditors and regulators. They typically report to an engineering or manufacturing team leader. This can be as part of a defined or cross-functional team. 

An employee in this occupation will be responsible for the quality, safety and delivery of the product or support being provided. They must produce or deliver the product or support on time, at agreed cost. They must produce accurate certified work to Civil Aviation Authority (CAA) and Aerospace regulatory requirements. They work to defined quality processes and procedures. They must identify and contribute to making improvements. For example, to improve business processes procedures, ways and methods of working. They must work both individually and as part of a larger team. They must work within the health, safety, sustainability and environmental regulations. They must use appropriate protective clothing and equipment. They must use and maintain machinery, tools and equipment correctly. All work must be completed in a safe and efficient manner as directed by supervisory staff.

Employers involved in creating the standard:

Airbus, BAE Systems, Collins Aerospace, GKN Aerospace, Leonardo Helicopters, MBDA, Rolls Royce.

Typical job titles include:

Advanced practical technician
Advanced technical technician
Aerospace composite technician
Aerospace machinist
Aerospace manufacturing fitter
Aerospace technical support technician
Engineering fitter
Engineering technician

Keywords:

Aerospace
Aerospace Engineering
Aerospace Engineering Technician
Machining
Technical Support

Knowledge, skills and behaviours (KSBs)

K1: Problem solving techniques: diagnostics, 6 thinking hats, DMAIC (Define, Measure, Analyse, Improve, Control), PDCA (Plan Do Check Act), 5 Why's, fishbone, half-split, practical problem solving (PPS), root cause analysis (RCA) and process failure effect mode analysis (PFEMA).
K2: The aerospace engineering and manufacturing sector: associated organisations. Types of products. Supply chain.
K3: Continuous improvement techniques: Six Sigma, 7 Wastes (Transportation, Inventory, Motion, Waiting, Over-production, Over-processing, Defects), 5C's (Clear out, Configure, Clean and check, Conformity, Custom and practice), SMED (Single-minute Exchange of Dies), Kaizen.
K4: Principles of digital devices, application of digital technologies and information systems: future factory, Industrial Internet of Things (IIoT), automation, connected technologies, cyber security, industry and autonomous robotics – cobotics, virtual and augmented reality, artificial intelligence (AI) and its applications.
K5: Regulatory compliance frameworks: rules for compliance for parts, products and appliances. Technical management of non-conforming items.
K6: Aerospace manufacturing systems: measurement equipment, production flow lines and process requirements for the introduction of new technologies.
K7: Processes and procedures for recording aerospace engineering and manufacturing activities: work process, outcomes, traceability and compliance.
K8: Team working principles: team integration, conflict resolution and managing difficult conversations.
K9: Housekeeping practices: preparation of work area and restoration on completion of work.
K10: Awareness of health and safety regulations, standards and guidance: Health and Safety at Work Act. Control of Substances Hazardous to Health (COSHH). Reporting of Injuries, Diseases, and Dangerous Occurrences Regulations (RIDDOR). Risk assessments. Manual handling. Types of hazards. Near miss reporting. Personal Protective Equipment (PPE). Working in confined spaces. Working at height. Provision and Use of Work Equipment Regulations (PUWER). Lifting Operations and Lifting Equipment Regulations (LOLER).
K11: Safe systems of working: situational awareness. Isolation and emergency stop procedures. Emergency evacuation procedures. Slips, trips and falls. Safety equipment: guards, signage, fire extinguishers. Lone working. Noise regulation. Display screen equipment (DSE).
K12: Quality management systems: BS9001 and AS9100.
K13: Human factors: influence on decision making process.
K14: Manufacturing related documentation: job cards or build records, Bill of Materials (BOM), Standard Operating Instructions (SOI's), Standard Process Instructions (SPI's), Engineering Query Notifications (EQN's) and Drawing Query Notifications (DQN's).
K15: Aviation metallic and composite materials: composite component materials used in manufacture and hot and cold bonding techniques. Metallic materials, properties, and applications.
K16: Aviation sector systems: electrical, high and low pressure systems, control and operation and fluid systems.
K17: Non-destructive testing techniques: radiography, ultrasound, penetrant flaw detection and pressure testing.
K18: Environmental and sustainability regulations and guidance: types of pollution and control measures: noise, smells, spills, and waste. Waste management. Hazardous waste regulations. Re-cyclable materials and waste disposal. Environmental management systems including energy and waste.
K19: Engineering mathematical methods and scientific principles: calculations, conversions.
K20: Information technology: Management Information Systems (MIS), spreadsheets, presentation, word processing, email, virtual communication and learning platforms. General Data Protection Regulation (GDPR).
K21: Verbal communication techniques: giving and receiving information. Adapting style to audience. Barriers in communication and how to overcome them.
K22: Written communication techniques: aerospace engineering terminology. Report writing.
K23: Data management: policies and procedures and governance. Implication of breaches to policies and procedures.
K24: Principles of equity, diversity, and inclusion in the workplace.
K25: Emerging power sources: electrification, hydrogen-based propulsion, Sustainable Aviation Fuels (SAF).
K26: Integrated digital and physical models: digital twinning.
K27: Virtual verification and validation of manufacturing processes or technology implementations.
K28: Fundamental principles of technical support: status reports to internal and external stakeholders. Inspection, testing, validation and analysis of aerospace components. Written reports on engineering, manufacturing or maintenance activities. Technical documentation and information from Computer aided design (CAD), Computer aided manufacturing (CAM), engineering drawings and representations.
K29: Fundamental principles of aerospace engineering fitter: purpose and operation of tools and equipment, setting machinery, jigs and fixtures, marking out, validation of automated manufacturing programmes, automated production operations, production of aerospace assemblies and sub-assemblies.
K30: Fundamental principles of machining: setting machine operations, program validation and operation of CNC machinery, component production. Subtractive manufacturing, additive manufacturing and Near-Net-Shape manufacturing techniques (NNS).
K31: Technical support option: Product and process models. Realtime data capture, information flow and collaborative interrogation.
K32: Technical support option: Statistical methods and tools in data sharing and communication with blockchain to assure origins of shared data.
K33: Technical support option: Planning engineering activities techniques: Strengths, Weaknesses, Opportunities, Threats (SWOT), stakeholder matrices, work organisation, risk mapping, radar chart and summary risk profiles.
K34: Technical support option: Statistical data analysis, observational patterns and trends, conclusions.
K35: Technical support option: Technical report writing, representations, drawings and documentation.

S1: Resolve engineering or manufacturing engineering problems utilising problem-solving techniques. For example, practical problem solving (PPS), root cause analysis (RCA), advanced product quality planning (APQP), and process failure effect mode analysis (PFEMA).
S2: Review and select technical information from multiple sources. For example, dimensional requirements, tolerances, surface finishes and operational sequences using drawings, measurement and production output statistical data.
S3: Read and interpret information. For example, text, data, design drawings, engineering drawings, job cards, work instructions, risk assessments, method statements, operation manuals.
S4: Communicate with others verbally. For example, colleagues and stakeholders.
S5: Communicate in writing. For example, prepare written technical reports for stakeholders using aerospace terminology where appropriate.
S6: Apply safe systems of work. For example, risk assessments, safe working practises for machinery, equipment, and tools in workplace environments.
S7: Apply team working principles. For example, contribute to team meetings. Identify and report on work progress, issues or concerns.
S8: Apply continuous improvement techniques. Devise suggestions for improvement.
S9: Apply health and safety procedures, safe working practises in compliance with regulations and standards.
S10: Apply environmental and sustainability procedures in compliance with regulations and standards. For example, segregate resources for reuse, recycling, and disposal.
S11: Apply equity, diversity and inclusion procedures.
S12: Follow manufacturers’ instructions and procedures.
S13: Provide information on work process and outcomes to colleagues and stakeholders.
S14: Use information technology prioritising data protection and cyber security. Comply with GDPR. For example, digital tools for presentation of data, digital communication and collaboration.
S15: Use science and engineering principles to solve engineering problems. For example, solve engineering problems using calculus, statistics, probability, needs analysis and systems engineering.
S16: Technical support option: Organise and plan technical engineering activities.
S17: Technical support option: Apply statistical methods analysis to generate reports. For example, parts per million (PPM), quality adherence.
S18: Technical support option: Produce technical information. For example, technical reports on engineering, manufacturing or maintenance activities.

B1: Prioritise and promote health and safety. For example, hazard and risk awareness, proactive prevention of accidents.
B2: Support social inclusion in the workplace with colleagues, and stakeholders.
B3: Committed to continued professional development (CPD) to maintain and enhance competence in their own area of practice.
B4: Take personal responsibility for their own work.
B5: Respond and adapt to work demands.
B6: Team-focus to meet work goals.

Duties

Duty D1

Receive, review and interpret aerospace engineering documentation, drawings and technical data. Contribute to or plan the days schedule. For example, plan the day’s activity by reviewing all associated environmental, health and safety documentation prior to carrying out aerospace engineering or manufacturing related activities.

Duty D2

Complete documentation for aerospace manufacturing, engineering or maintenance activity. For example, risk assessments, equipment service records, build records and test results.

Duty D3

Review work processes and outcomes. Hand over work to stakeholders providing technical advice according to aerospace regulatory bodies Civil Aviation Authority, (CAA), European Union Aviation Safety Agency (EASA), Military Aviation Authority (MAA).

Duty D4

Contribute to the resolution of identified engineering or manufacturing problems. For example, contributing to route cause analysis exercises, applying appropriate levels of containment, and implementation of the identified approved corrective actions.

Duty D5

Inform stakeholders of aerospace manufacturing or engineering work status. For example, CAA, customers, aerospace engineers.

Duty D6

Contribute to audits. For example, asset checking, compliance checks, condition auditing, internal or external quality audits.

Duty D7

Support continuous improvement activity to address business problems.

Duty D8

Support projects. For example, the introduction of a new process, equipment or product, by trialling processes and, new standard operating procedures.

Duty D9

Support aerospace manufacturing planning, analysis and reporting of steady state or trial processes and procedures.

Duty D10

Inspect, test or validate aerospace components, systems, sub-assemblies, major mechanical or electrical assemblies, and processes. Reporting any issues or faults if identified.

Duty D11

Investigate, review and report on drawings, interface design changes and non-conformances.

Duty D12

Produce and configure technical reports and documentation. For example, standard operating procedures (SOPs).